Terms & Conditions
Returns and Exchange
Returns & Refunds
All Sales Are Final. We do not accept returns, exchanges or refunds. Please note, Wild Hearts Gang reserves the right to refuse all returns.
In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package. Customer must provide photos of the issue, including packing slip.
1st class UK: £4.70
2nd class UK: £4.10
World Zone 1: £17.00
World Zone 1 generally covers countries in North America (excluding the USA), South America, Africa, the Middle East, the Far East and South East Asia.
World Zone 2: £20
World zone 2 covers the following
|Australia||Belau||British Indian Ocean Territory||Christmas Island (Indian Ocean)|
|Christmas Island (Pacific Ocean)||Cocos Islands||Cook Island||Coral Sea Island|
|Fiji||French Polynesia||French South Antarctic Territory||Keeling|
|Kiribati||Macao||Nauru Island||New Caledonia|
|New Zealand||New Zealand Antarctic Territory||Niue Island||Norfolk Island|
|Norwegian Antarctic Territory||Papua New Guinea||People’s Democratic Republic of Laos||Pitcairn Island|
|Republic of Singapore||Solomon Islands||Tahiti||Tokelau Islands|
|Tonga||Tuvalu||US Samoa||Western Samoa|
World Zone 3: £21.20
World Zone 3, this zone covers the USA.
(please note some countries may incur an import charge, that is charged to you by customs. Wild Hearts Gang cannot be held responsible for any customs related delays on deliveries.
YOUR DELIVERY TIME AND COSTS WILL BE CALCULATED AT THE CHECKOUT
Orders placed Monday to Friday up to 2pm BST (excluding bank holidays) will be dispatched within 24hrs. Orders placed after 2pm BST on a Friday will be dispatched the following Monday.
All shipments are dispatched requiring a signature as proof of delivery. If you subsequently change the delivery method to one that does not require a signature for example ‘leave in a safe place’, then any issue arising from non-delivery of the shipment will no longer be the responsibility of Wild Hearts Gang
Any Change of Address needs to be authorised by Wild Hearts Gang if this is attempted via the delivery agent or by any other method then Wild Hearts Gang will not be held responsible for non-delivery of the shipment.